Privacy Policy

Your privacy is important to us at NeoSensory, Inc. (“we” or “us”). Our online privacy policy (“Privacy Policy”) describes the types of information, including Personally Identifiable Information, that we gather from you when you use our websites (including, apps, products (“Products”), and services (collectively the “Services”), as well as your choices regarding use and disclosure of your Personally Identifiable Information. If you have questions about our privacy policy, please contact us at Our privacy policy was last updated August 4th, 2017.

By accessing the Services, you agree to be bound by this Privacy Policy. If you do not agree to the terms of this Privacy Policy, please do not use our Services. Each time you use our Services, the current version of the Privacy Policy will apply.

Information Collection And Use

While using our Services, we may ask you to provide us with certain information that can be used to contact or identify you. Personally identifiable information may include, but is not limited to, your name, email address, information about your hearing profile, the type of hearing or sound related technology you currently use, demographic information, postal address and phone number (“Personal Information”). When using our products and services, we will also collect information including, but not limited to usage patterns of our product, etc.

The personal information we collect allows us to contact you regarding new products and updates to existing products and services. It also helps us improve our products and services by giving us data that can be internally analyzed and audited.

Potentially personally-identifying and personally-identifying information may be made available to our employees, contractors, and affiliated organizations that need to know that information in order to process it on our behalf. For example, your postal address will be send to a carrier that needs to ship you a product. By using our products and services, you consent to the transfer of such information to them.

We will never sell your Personally Identifiable Information, but we may sell aggregated, anonymized forms of information to third parties.


Cookies are files with small amount of data, which may include an anonymous unique identifier. Cookies are sent to your browser from a web site and stored on your computer’s hard drive. Like many sites, we use “cookies” to collect information. You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. However, if you do not accept cookies, you may not be able to use some portions of our Site.

Google Analytics

This website uses Google Analytics, a web analytics service provided by Google, Inc. Google Analytics uses cookies to help us analyze how users use our Services. The information generated by Google Analytics will be transmitted to and stored by Google. Google uses this information for the purpose of evaluating your use of our Services, compiling reports on website activity and providing other services relating to website activity and internet usage. You may refuse the use of cookies by selecting the appropriate settings on your browser, however please note that if you do this you may not be able to use the full functionality of this website.


The security of your Personal Information is important to us, but remember that no method of transmission over the Internet, or method of electronic storage, is 100% secure. We will maintain appropriate administrative, physical, and technical safeguards for protection of the security, confidentiality and integrity of our Services and related data.

Compliance With Laws

We will disclose your Personal Information where required to do so by law or subpoena or if we believe that such action is necessary to comply with the law and the reasonable requests of law enforcement or to protect the security or integrity of our services.

Changes to our Privacy Policy

We may change our Privacy Policy from time to time at our sole discretion. We encourages visitors to frequently check this page for any changes to our Privacy Policy. Your continued use of our products and services after any change in this Privacy Policy will constitute your acceptance of the change.


If you have any questions, feel free to contact us by email at or by mail at:

NeoSensory, Inc.

577 College Avenue, Suite C

Palo Alto, CA 94306